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1. TERMS AND CONDITIONS OF USE AND PURCHASE
Your use of the Tour2u.com.my website
is on condition that you accept without variation the Terms and Conditions
set out here in which may be varied by us ("Tour2u.com.my")
from the time to time without notice to you. Your use of these website
constitutes your agreement to all the Terms and Conditions in force for the
time being as set out herein. If you do not agree to any part of the following
Terms and Conditions, you must not use these websites.
2. REPRESENTATIONS & WARRANTIES You represent and warrant that:-
a.) You are of sufficient legal age to use these websites in accordance with
all terms and conditions
herein and to create binding legal obligations
for any liability you may incur as a result of the use of
these websites.
b.) All information supplied by you in using these websites are true and
accurate.
c.) You will not post or transmit any unlawful, threatening, libelous,
defamatory, obscene, indecent,
inflammatory, pornographic or profane material or
any material that could constitute or encourage
conduct that would be considered a criminal
offence, give rise to civil liability, or otherwise violate
any law.
d.) You will not use these websites to make any speculative, false or
fraudulent reservation or any
reservation in anticipation of demand.
3. DISCLAIMER
Your use of these websites is at your sole risk. These websites (including the
products and services) is provided on as "as is" basis and you assume total
risk and responsibility for your use of these websites. To the maximum extent
permitted by law, Tour2u.com.my specifically
disclaims all warranties, express or implied, in respect of these websites
purpose, non-infringement of intellectual property or other proprietary rights
or compatibility between these websites and any software or hardware. The
information contained in these websites is subject to change without notice.
Tour2u.com.my neither warrants nor makes any
representations regarding the accuracy or completeness of these websites or of
any of the date or information contained in these websites or that the use of
these websites will be uninterrupted or error free or that any information,
data, content, software or other material accessible through these websites
will be free of bugs, viruses, worms, Trojan horses or other harmful
components.
4. LIMITATION OF LIABILITY
Tour2u.com.my shall not be liable
for any direct, indirect, special, incidental or consequential damages arising
out of or in any way connected with the use of or inability to use these
websites, or the information, products and services obtained through these
websites, the submission of any personal information, including, but not
limited to, bank details, the performance or non-performance by
Tour2u.com.my, or any unauthorized access or breach
of security into these websites through the internet or otherwise arising,
whether based on contract, strict liability, tort (including negligence),
product liability or otherwise even if Tour2u.com.my
has been advised of the possibility of such damages. Notwithstanding anything
to the contrary in this Agreement, the liability of Tour2u.com.my
shall in no event exceed, in the aggregate, Ringgit Malaysia Three Thousand.
5. ACKNOWLEDGMENT
The disclaimer and limited liability of Tour2u.com.my
as set in this Agreement are fundamental elements of the basis of the bargain
between you and Tour2u.com.my ,
and you agree that Tour2u.com.my would
not otherwise be able to offer the products and services on its present basis
without such limitations. This clause shall survive any termination or this
Agreement.
6. FORCE MAJEURE
Tour2u.com.my shall not be liable
for damages of any kind arising out of any failure or delay by
Tour2u.com.my in performing any or all of our
obligations contained herein or in respect of any product or service if the
failure or delay is due to circumstances or cause beyond our reasonable
control.
7. CANCELLATION OF SERVICE
Tour2u.com.my may at any time and
at its sole discretion and without cause or notice, terminate or restrict your
access to these websites or refuse to give effect to any booking or reservation
requested by you without being required to give any reasons or advance notice
to you.
8. INDEMNITY
You shall indemnify and keep Tour2u.com.my
indemnified against all claims, demands, actions, proceedings made or brought
against Tour2u.com.my arising
from your usage of these websites and/or any breach of any term or condition by
you.
9. LINKS TO THIRD PARTIES
These websites may contain hyperlinks to websites operated by parties other
than Tour2u.com.my. The inclusion
of hyperlinks to such websites does not imply Tour2u.com.my
endorsement of such websites nor any association with their operators.
Tour2u.com.my is not responsible for the contents
of other websites.
10. VARIATIONS
Tour2u.com.my may at any time
vary these terms of use (including without limitation Tour2u.com.my's
conditions of purchase as set out below).
11. SEVERABILITY
Any provision of this Agreement which is invalid, prohibited or unenforceable
in any jurisdiction shall:-
a.) be ineffective in that jurisdiction to the extent of the invalidity,
prohibition or unenforceability;
b.) not invalidate the remaining provisions of this Agreement; and
c.) not effect the validity of that provision in any other jurisdiction.
12. RELATIONSHIP BETWEEN THE PARTIES
No joint venture, partnership, employment or agency relationship exists between
you and Tour2u.com.my as a result
of this Agreement or your use of these websites.
13. ADDITIONAL TERMS AND CONDITIONS
Additional terms and conditions will apply to your booking and purchase of our
products and services. You agree to abide by Tour2u.com.my's
conditions of purchase and/or the terms and conditions of any supplier of the
travel-related products or services.
14. ENTIRE AGREEMENT
This Agreement (including Tour2u.com.my's
condition of purchase which are set out below) is the entire agreement between
the parties in respect of its subject matter and supersedes all prior
understandings or agreements (whether oral or written) regarding the subject
matter.
15. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws
of Malaysia and you submit to the non-exclusive jurisdiction of the courts of
Malaysia.
Tour2u.com.my’S CONDITIONS OF PURCHASE
Please note that the booking and purchase of our products and services are
subject to the following terms and conditions AND other terms imposed by our
suppliers form time to time ("Supplier Term"). By effecting a booking through
these websites, you agree to be bound by Tour2u.com.my's
conditions of purchase and the supplier terms.
1. CHANGES OF RATES
The rates quoted in respect of the products or service are subject to change
without notice.
2. TRAVEL VOUCHERS
It is your responsibility to ensure that the details on your travel voucher are
in order. You are liable for any additional charges arising from correction of
any inaccuracies in the voucher.
3. PAYMENT
a.) Payment may be made by cash payment by bank-in to our bank account.
b.) All payment must be made in full upon confirmation or your reservation will
be canceled
automatically.
4. CURRENCY
You may make payment in any one of the currencies supported on these websites.
The applicable exchange rates of the supported currencies shall be determined
at the sole discretion of Tour2u.com.my
from time to time. The exchange rates so notified shall be final and is not
negotiable.
5. NO LIABILITY
Tour2u.com.my merely acts as a
platform for products and services of the suppliers and shall not be
responsible nor liable for:-
a.) overbooking , misinformation or mishandling of any reservation or booking
by the suppliers; or
b.) any other dissatisfaction or complaint of the member relation to the
quality of the products or
services provided by supplier or otherwise
howsoever;
c.) any damage or loss to your personal property or personal injury howsoever
sustained or caused. In
the event of mishandling, misinformation or
overbooking by a supplier, or any other dissatisfaction
or complaint aforesaid, the member should take up
the matter directly with the supplier who is
under an obligation to deal with such matters in
accordance with Tour2u.com.my policies.
6. TRAVEL REQUIREMENTS
It is your responsibility to obtain a visa ( where required ). Please ensure
you have a valid passport for the duration of your trip. If you require any
further information on passport or visa requirements please refer to our
website or contact our customer services department.
7. FORCE MAJEURE
Neither Tour2u.com.my nor the
supplier shall be liable for damages of any kind arising out of changes to the
rates, rouse, timetable, itinerary in respect of the product or service due to
unforeseen circumstances or circumstances beyond our control.
8.NON-AVAILABILITY
a.) All products and services offered on these websites are subject to
availability and acceptance, at the
discretion of the supplier of such product or
service.
b.) In the event a product or service booked by you is not available,
Tour2u.com.my shall use its
reasonable endeavors to suggest an alternative
product or service of similar pricing and quality.
c.) Where the product or service is either not available or our suggested
alternative ( where applicable) is
not acceptable to you but is fully paid, we shall
make a refund in accordance with our refund policy.
d.) If you fail to accept our suggested alternative product or service by the
specified deadline, we
reserve our right to cancel our tentative booking
of the same.
9. REFUND POLICY
Refunds may be made by Tour2u.com.my
in the following circumstances:
i.) The product or service fully paid for is not available and our
suggested alternative is not acceptable
to you; or
ii.) You cancel your booking within the time period stipulated in our travel
voucher where refunds are
available ( the "Cancellation Period").
Cancellation Period:
- 45 days and above before check-in date the full amount will be refunded.
- 14 days and above before check-in date one room night per room will be
charged
- 7 days and above before check-in date 50% of the fully paid amount will be
refunded.
- Below 7 days, there cancellation will not be accepted and there will be no
refund.
- During peak season and eve & public holidays, once booking is confirmed
and voucher issued no
cancellation is allow and strictly no refund.
- Any cancellation policies dictated by the hotel during the peak season will
always supercede those
stated here. In such case our Customer Service Agents will inform
you clearly and complete details
when we issue the confirmation voucher/email to you).
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